Returns and Refunds

We hope you’ll love your SEE.MAS order, but if you don’t, returning your items is easy. Items can be returned within 30 days of your order date. Please ensure your order is in original packaging and with the tag still attached. Returns are free to orders made from KSA and GCC countries.

 

How to return

  • Fill out our customer service form to start the return process. Our customer service team will then get back to you within 24 hours for some information. our delivery partner Aramex will also call you to confirm your delivery options which include:
  1. Drop off return package to nearest Aramex office
  2. Schedule an at-home pick-up

    • Once the item is received by our returns department, we will issue you a full refund (minus shipping and handling fees, if applicable)